Privacy Policy

Last updated: 18 August 2025

Welcome to CourierTracking.in (“we”, “our”, “us”). We provide a simple way to open the official tracking pages of courier companies in India. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1) Who we are

Controller: CourierTracking.in
Contact email: SUPPORT @ COURIERTRACKING.IN

2) What this policy covers

This policy applies to our website couriertracking.in and any pages we operate. It does not cover courier company websites you visit after clicking our buttons or links.

3) What we do (important)

  • We are a tracking redirection service. You type a tracking number on our page and we open the official courier tracking page in a new tab.
  • We do not create accounts, and we do not provide courier services ourselves.
  • We do not store tracking numbers you enter in our forms. The value stays in your browser and is used only to build the official tracking URL.

4) Information we collect

  • Contact information (only if you contact us): name, email, and message content.
  • Usage data: pages visited, buttons clicked, referrer/UTM, device/browser type, approximate location (city/country), and anonymized identifiers. This may be collected via analytics cookies or similar technologies.
  • Server logs: IP address, user‑agent, date/time, and requested URLs (standard web logs).

We do not intentionally collect sensitive personal data.

5) Cookies and similar technologies

We use essential cookies for site functionality and may use analytics/advertising cookies to understand usage and support monetization (e.g., Google Analytics, Google AdSense).

  • Essential cookies: required for the website to work.
  • Analytics cookies: help us measure traffic and improve features.
  • Advertising/affiliate cookies: used by our ad/affiliate partners to measure ads or referrals.

You can control cookies in your browser settings and (if shown) via our cookie banner/preferences tool.

6) How we use your information

  • To operate the website and provide the tracking-redirect feature.
  • To respond to inquiries you send through our contact options.
  • To analyze site performance, prevent fraud/abuse, and improve content.
  • To support ads/affiliates (if enabled) and comply with legal obligations.

7) Legal bases (where applicable)

  • Consent for analytics/advertising cookies.
  • Legitimate interests to run, secure, and improve our site.
  • Contract when you request support/information from us.
  • Legal obligation for record keeping or responding to lawful requests.

8) Sharing and third parties

We do not sell your personal information. We may share limited data with:

  • Service providers (e.g., hosting, analytics, error monitoring, email).
  • Advertising/affiliate partners (if enabled) to measure performance.
  • Authorities when required by law, to protect our rights or users.

When you click a tracking button, you leave our site and go to a courier’s website (e.g., Blue Dart, Delhivery, Ekart, Xpressbees, DHL, FedEx, DTDC, Gati, Safexpress, India Post, Valmo, Shadowfax, The Professional Couriers). Their privacy practices apply there. Please review their policies.

9) International transfers

Our providers may process data in countries outside your own. We take steps to use reputable providers and appropriate safeguards where required.

10) Data retention

  • Contact messages: typically 12 months after resolution (or as legally required).
  • Server logs/analytics: typically 12–24 months in aggregate or anonymized form.
  • We do not retain tracking numbers entered on the site.

11) Your rights

Depending on your location (including India’s Digital Personal Data Protection Act 2023 and other laws), you may have rights to:

  • Access, correct, or delete your personal information;
  • Withdraw consent for non‑essential cookies;
  • Complain to a data protection authority; and
  • Lodge a grievance with our Grievance Officer (India).

To exercise rights, contact us at SUPPORT @ COURIERTRACKING.IN. We may need to verify your identity before responding.

12) Security

We use reasonable administrative, technical, and physical safeguards to protect information. However, no method of transmission or storage is completely secure.

13) Children’s privacy

Our site is intended for general audiences and not directed to children under the age of 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children.

14) Third‑party links

Our site contains links to third‑party websites (courier companies, blogs, ads). We are not responsible for their content or privacy practices.

15) Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will be revised. Significant changes may be highlighted on the site.

16) How to contact us

Email: SUPPORT @ COURIERTRACKING.IN

Annex: Cookies & third‑party services we may use

  • Google Analytics – traffic measurement and site insights.
  • Google AdSense (if enabled) – advertising and measurement.
  • Affiliate platforms/links (if enabled) – track referrals and commissions.
  • Hosting/CDN – serve the website securely and quickly.

You can opt out of analytics/ads cookies via our cookie banner (when shown) and by adjusting your browser settings.

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